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  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • What is Community Sponsor program?
    Any registered Canadian organization or business, incorporated or not incorporated, which has the ability to financially support the refugee or refugee family for one year. *Community Sponsors are only permitted to sponsor refugees who have been formally recognized as refugees by either the UNHCR, or by the local government.
  • What are the other two ways to sponsor refugees?
    They are: Blended Visa Office-Referred (BVOR) Program and Joint Assistance Sponsorship (JAS) Program. To read more about these, click here.
  • Can a refugee be sponsored by a single person?
    A refugee can not be privately sponsored to Canada by one person unless he found a community of SAH to co-sign.
  • Can Selamta Immigration sponsor a refugee?
    Selamta Immigration Services is NOT able to find you a person or group of people in Canada for sponsorship.​
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